Description of Service:
Welk provides and supports a variety of print devices for business printing at all Welk locations. These are provisioned according to the usage requirements at the location and may include scan to email functionality. Non standard devices can be arranged; where extraordinary requests require additional configuration and support, this comes at a cost to the requester.
Individual desktop printers are generally not allowed due to high usage and maintenance costs.
Under no circumstances should IT equipment be moved without authorization and support by the IT Service Desk. Read more here for assistance with IT equipment moves.
Team members executing their assigned duties on a Welk provided computer.
How to Request Service:
Do you need to acquire a printer for your office or department? Click the "Submit Form" button at the bottom of this page to initiate your request.
Please include the following information so we can provision the right device:
- Location where it is needed
- How many team members will be using it and how much printing will be done on it
- Just Black and White or is Color printing also needed
- Department budget code to charge the printer lease and supplies to
If additional help is needed, team members should submit a ticket through the IT Service Desk.
Team Member Responsibilities:
All equipment purchases require an authorized department budget code supplied by your department's management team. Discuss all needs with your manager prior to submitting a purchase request to IT.
General Turnaround Time:
Requests are typically started within 7 days, but the delivery of the device can take up to one month.
Unauthorized IT equipment purchases and/or moves creates downstream impacts/challenges to business including, but not limited to: inventory, tracking, billing, and warranty.
MRC Contract Agreement
CDW Contract Agreement
Any individual or department found in breach of contracts may be liable for repairs or replacement to IT equipment and fees associated with voided warranty.