The 8x8 Virtual Office application is used to control the softphone capabilities of your phone. Single-sign-on (SSO) uses your Welk network credentials to login to the 8x8 Virtual Office application. This method means you do not have to remember a separate password to login to Virtual Office as long as you are logged into the computer it is running on.
Please note: An 8x8 license is required to use the 8x8 VOD application
Anywhere that you login to 8x8 on the desktop app or on the website be sure to use single sign on or login using SSO
Detailed Solution (step-by-step):
- Launch 8x8-Virtual Office from the Start menu (image below)
Note: if the 8x8 VOD application does not appear in the start menu, you can also type "8x8" and the VOD app will appear under Best Matches
- Select Use Single Sign On link
- Enter your full email address and select Continue
- Select Log In using SSO
Validation (how do I know it works?):
The 8x8 VOD application will authenticate through Oka then will appear on screen after a couple seconds. You can now make/receive calls, participate in meetings, etc.
We hope this article helped you along, if not, please feel free to reach out!
Your IT Team