Description of Service:
Welk email accounts are created when HR submits a new hire on-boarding ticket with a specific request to create a Welk email account. Not all staff positions require email. The email account is used for Welk business communications as outlined by your department polices and procedures.
Welk emails are in the format of firstname.lastname@welkgroup.com
Generally Applies to:
New team members whose job duties include a need for communication with a Welk email account.
How to Request Service:
Managers needing provisioning of IT accounts should contact their HR representative to start the new hire process. IT will only create accounts upon receipt of a ticket from the responsible representative in the HR department. HR representatives submit a Team member access request by clicking lick "Submit Form" button at the bottom of this page.
Team Member Responsibilities:
Managers requesting a Welk email account for a new hire must contact HR to start the new hire process.
General Turnaround Time:
Requests are typically handled within 7 days, unless the challenge is of high impact nature.
Related Policy: