Description of Service:
Our Sirena del Mar property, located in beautiful Cabo San Lucas, has a variety of printers and multifunction copiers. For this particular property, these machines are serviced and provided by the Ricoh corporation.
Generally Applies to:
Ricoh printers and multifunction copiers are only available at Sirena del Mar.
How to Request Service:
Team members should submit a ticket by visiting http://servicedesk.welkgroup.com.
Team Member Responsibilities:
Team members are responsible for clearing paper jams and making sure that printers and copiers have adequate paper supplies.
General Turnaround Time:
If you are having challenges with a Ricoh printer or copier, we can usually assist within a couple of days, depending on the impact of the challenge.
None at this time.